No Go Daddy!

How GoDaddy Suspended my Cash Parking Account

 

Godaddy V Father Dave Round 6

Round 6

After waiting four weeks for a reply, I tried again.

This was now my third attempt to seek clarification on my situation. As I understood it, my situation was that:

  1. 1. I had been accused of fraudulent clicking activity
  2. 2. All monies due to me had therefore been withheld
  3. 3. My account had therefore been permanently suspended
  4. 4. I was not permitted to argue the case.

Replies thus far had insisted that I was not being accused of anything, but that I was nonetheless being punished for something I wasn't accused of doing. This didn't make a lot of sense of anything, except perhaps why Godaddy was becoming increasingly reluctant to answer my emails.

I tried again:


Subject: RE: CASH PARKING SUSPENSION NOTICE
From: "Rev. David B. Smith"
Date: Thu, December 27, 2007 5:35 pm
To: cashparking@godaddy.com

Dear GoDaddy Cashparking support,

I notice that it is almost a month since I sent you my last email (attached) and you still have not responded.

Can you tell me please whether this is because:

  1. a) you did not receive it
  2. b) you are very busy
  3. c) you have no intention of responding

If c), could you tell me please if this is because:

  1. a) it is company policy that you do not allow company policy to be discussed with clients.
  2. b) some other policy issue
  3. c) you did this on your own authority

Thank you

Rev. David B. Smith
www.fatherdave.org

============================================================
Rev. David B. Smith, B.A. (Hons), B.Th., Dip.A.
Registered Professional Boxer, 6th Degree Black Belt
Acting Rector, Holy Trinity Dulwich Hill
Managing Director, Fighting Fathers Ministries Pty. Ltd.
President, Australian Federation of Pankration Athlima
Nominated 'Ausralian of the Year' 2005
============================================================


Amazingly, this time, only two days later, I did receive a response. Unfortunately it didn't make a lot of sense.


From: cashparking@godaddy.com
Sent: Saturday, 29 December 2007 7:52 AM
To: Rev. David B. Smith
Subject: RE: CASH PARKING SUSPENSION NOTICE

Dear Rev. David B. Smith,

I do not understand what information you are looking for. In the previous responses we sent you there were explinations for the suspension.

Thank you,

GoDaddy.com Cash Parking Team
cashparking@godaddy.com


OK. I don't think I could have made my request for information any more clear! What to do next?

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